| Name | The Accidental Reference Librarian [North Reading] |
| Start | 2012/08/01 at 10:30:00 AM |
| End | 2012/08/01 at 12:30:00 PM |
| Description (old) | This course will provide a foundation for library staff to conduct a professional, comprehensive, emotionally intelligent interpersonal communication aimed at correctly identifying the patrons’ information needs. Anna will provide you with the tools, resources, and confidence to navigate through the talk and provide a great customer experience. Instructed by MLS Advisors Anna Popp |
| Description (new) | This course will provide a foundation for library staff to conduct a professional, comprehensive, emotionally intelligent interpersonal communication aimed at correctly identifying the patrons’ information needs. Anna will provide you with the tools, resources, and confidence to navigate through the talk and provide a great customer experience. Instructed by MLS Advisors Anna Popp \n\nContact: Amanda Fauver : (866) 627-7228 : amanda@masslibsystem.org |
| Location | Flint Memorial Library- North Reading 147 Park St North Reading 978-664-4942 |
| DateTime Stamp | 2013/06/20 at 01:06:36 AM |
| UID | 20130620T050636Z@eventkeeper.com |