| Name | The Accidental Reference Librarian [Sheffield] |
| Start | 2012/08/06 at 10:30:00 AM |
| End | 2012/08/06 at 12:30:00 PM |
| Description (old) | This course will provide a foundation for library staff to conduct a professional, comprehensive, emotionally intelligent interpersonal communication aimed at correctly identifying the patrons’ information needs. Anna will provide you with the tools, resources, and confidence to navigate through the talk and provide a great customer experience. Instructed by MLS Advisors Anna Popp |
| Description (new) | This course will provide a foundation for library staff to conduct a professional, comprehensive, emotionally intelligent interpersonal communication aimed at correctly identifying the patrons’ information needs. Anna will provide you with the tools, resources, and confidence to navigate through the talk and provide a great customer experience. Instructed by MLS Advisors Anna Popp \n\nContact: Amanda Fauver : (866) 627-7228 : amanda@masslibsystem.org |
| Location | Bushnell-Sage Library 48 Main St. Sheffield, MA 01257 |
| DateTime Stamp | 2013/06/20 at 12:19:07 AM |
| UID | 20130620T041907Z@eventkeeper.com |