| Name | The Accidental Reference Librarian [Westfield] |
| Start | 2012/10/17 at 11:00:00 AM |
| End | 2012/10/17 at 01:00:00 PM |
| Description (old) | This course will provide a foundation for library staff to conduct a professional, comprehensive, emotionally intelligent interpersonal communication aimed at correctly identifying the patrons’ information needs. Anna will provide you with the tools, resources, and confidence to navigate through the talk and provide a great customer experience. Instructed by MLS Advisor Anna Popp |
| Description (new) | This course will provide a foundation for library staff to conduct a professional, comprehensive, emotionally intelligent interpersonal communication aimed at correctly identifying the patrons’ information needs. Anna will provide you with the tools, resources, and confidence to navigate through the talk and provide a great customer experience. Instructed by MLS Advisor Anna Popp \n\nContact: Amanda Fauver : (866) 627-7228 : amanda@masslibsystem.org |
| Location | Westfield Athenaeum 6 Elm Street Westfield, MA 01085 |
| DateTime Stamp | 2013/05/23 at 04:52:01 PM |
| UID | 20130523T205201Z@eventkeeper.com |