| Name | Services, Smiles, and Support: Customer Service Workshop [Danvers] |
| Start | 2012/10/22 at 10:00:00 AM |
| End | 2012/10/22 at 01:00:00 PM |
| Description (old) | Sarah Sogigian and Deb Hoadley, MA Library System Advisors, will be presenting this interactive and entertaining presentation on the shift from customer service to customer experience. During this workshop you will identify tools and strategies for a customer service experience that creates support for the future. |
| Description (new) | Sarah Sogigian and Deb Hoadley, MA Library System Advisors, will be presenting this interactive and entertaining presentation on the shift from customer service to customer experience. During this workshop you will identify tools and strategies for a customer service experience that creates support for the future. \n\nContact: Amanda Fauver : (866) 627-7228 : amanda@masslibsystem.org |
| Location | Peabody Institute Library 15 Sylvan St Danvers, MA 978-774-0554 |
| DateTime Stamp | 2013/06/18 at 10:14:18 PM |
| UID | 20130619T021418Z@eventkeeper.com |