Calling all Reference and Information Service Providers! Let’s meet to discuss trends, issues, successes and failures. All relevant topics are open for discussion: how to record or quantify the services provided, the future of the desk, outreach, promoting services, reader’s advisory, new opportunities and trends. Or bring your own questions or issues to discuss with colleagues. This discussion will be moderated by Anna Popp (anna@masslibsystem.org). You are invited to contact Anna in advance to review potential discussion topics.