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02/10/2015 03:00 PM
02/10/2015 04:00 PM
Users Advisory: Guiding Patrons Through the Digital Marketplace [webinar]
It is difficult enough to assess your library’s technology needs and choose which gadget to buy, but how do you help patrons with their purchasing questions?
In this webinar we will discuss:
- The tools available for keeping up to date on the latest products on the market
- How to read a “spec sheet”
- Asking the right questions to best ascertain the patron’s needs
- Matching patron need with gadget features
This workshop will be led by Rita Gavelis, LibAssist - http://www.libassist.com/.
Participants will receive GoToWebinar information in advance of the session.
Click HERE for a GoToWebinar Attendee Guide.
Contact: Scott Kehoe 1-866-627-7228 scott@masslibsystem.org