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Event:
Services, Smiles, and Support: Customer Service Workshop [Danvers]
Monday October 22, 2012
10:00 AM until 1:00 PM
Sarah Sogigian and Deb Hoadley, MA Library System Advisors, will be presenting this interactive and entertaining presentation on the shift from customer service to customer experience. During this workshop you will identify tools and strategies for a customer service experience that creates support for the future.
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Location:
Peabody Institute Library
15 Sylvan St
Danvers, MA
978-774-0554
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This page last updated : 7.8.8.5 - 2013.06.07 5:00 PM
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