If you are an editor of a Plymouth Rocket application, you will probably want to click here to login and see more questions.
From purchase to roll out: the steps to getting started with Plymouth Rocket

Congratulations!  You have just signed on with Plymouth Rocket and now we will walk you through the process of launching your new program.  Each of the steps listed below corresponds with a status you’ll find in your new program.  Because of the nature of our process, there is a little bit of back and forth as we get the program up and running.

1. Purchase and configuration document

Once your organization has completed a purchase, you will receive a Configuration Document to fill out and return to Plymouth Rocket.  This document will help us tailor the program to your organization.  Copies of the Configuration Document can be found in AnswerKeeper.

2. Basic setup

Once Plymouth Rocket receives your configuration document, then we start setting up your program.  The time this takes to accomplish varies.  As a customer, you don’t have anything to do at this point; the ball is in our court.

3. Testing and populating data

Once the Basic Setup is completed, we will send you a link to your program and a login.  As a customer, you can now do two things:

1. Login and explore the program.  Get to know how it works on a simple level.

2. Start populating the program with your own data.  For more information about how to set up your program, please check out the questions in AnswerKeeper. Links to basic set up prcedures are listed below.

As always, we are happy to answer any questions you have about setup.  At this stage in the process, we will also be working on your program customizing it, adding logos, etc.

4. Internal testing

Once you finish populating all of your data into your program, we suggest testing the program internally in your organization.  Again, we recommend showing AnswerKeeper to those just learning to use the program.

5. Go live

Once all of the data is entered, the program is polished, and internal training is complete, it is time to go live.  Through mutual communication we can determine when you are ready for go live.  Once at that point, you’re off and running! Please do not hesitate to contact us with any questions or concerns.

EventKeeper Help Links

What is EventKeeper?

How do I ADD / EDIT / DELETE an event?

How do I change the look of my EventKeeper calendar?

What are keywords and how are they used?

TixKeeper Help Links

What is TixKeeper?

How do I get started using TixKeeper?

How do I add a new pass?

KitKeeper Help Links

What is KitKeeper?

How do I add a Kit?

How do I add a Library in KitKeeper?

How do I login as Staff in KitKeeper?

What is the difference between logins for Editors and Staff in KitKeeper?

How to sign into AnswerKeeper

For more information about any of the Plymouth Rocket programs, please see the FAQ's in AnswerKeeper.  Your login for your program is you key to get into AK.

  1. Click on the Login link in the lower left hand corner of the AK screen.  See image to the right.
  2. Choose the program you would like to know more about from the drop down menu; enter in your org code, username and password for your program.
  3. Click on any of the question links to find out more.