Reserve a pass for the date you will use it. Passes may be reserved up to 14-days in advance.
Returnable Passes may be picked up 1 day in advance, are due the day after the reservation and will be fined at $10.00 per day if late. They may be returned in the overnight book drop. A lost pass will result in a replacement charge on your library card account.
Coupon passes may be picked up 3 days in advance, and do not need to be returned.
Passes MUST be picked up by 11:00AM on the day the pass is to be used, or before closing on Saturday for a Sunday pass (the library is closed until 1 p.m. on Sundays). (When summer hours are in effect all weekend passes must be picked up by 11:00AM on Friday.) If the museum pass is not picked up by 11:00AM, it will be released for use by another family. Click HERE for Library hours.
IMPORTANT: One pass is allowed per household each day. Two passes are allowed per household in a 7-day window, except during school vacations and Summer when 1 pass is allowed in a 7-day window. One pass in a 10-day window is allowed for the MA Parks Pass.
Please be aware that if more than the allotted number of passes are reserved by any one household in a 7-day window, the first reservation will be retained but all others will be canceled. If you need help canceling an existing pass reservation, please call us at 978-640-4490, ext. 202. Failure to pick-up two or more passes in a 30-day window may result in suspension from requesting museum passes for 30-days.
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