Title:
Crucial conversations : tools for talking when the stakes are high
Author:
Joseph Grenny, Ron McMillan, A Kerry Patterson
Genre:
Nonfiction
Age Group:
Adult
Contents:
Bag with 10 copies of book + discussion questions and author information.
Location:
May Memorial Library
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: prepare for high-stakes situations; transform anger and hurt feelings into powerful dialogue; make it safe to talk about almost anything; be persuasive, not abrasive.
