EKRegistration has several different statuses for registrants. When setting up a form, the default choices are REGISTERED, PENDING, and WAITLIST. When you make your form, these statuses show up in the STATUS field. List them in the order you want them to show with the first being the default. Make sure it is the default by adding an asterisk.
For example: * REGISTERED,WAITLIST
The above example means that all registrants will be marked as registered. If you want to place them as PENDING (as in pending payment) make that the first choice.
What does REGISTERED mean?
It means just that, the person has successfully registered for the event and need no further action.
What does WAITLIST mean?
Once all available slots are filled on a registration form, people are put on the Wait List.
If any of the registrants cancel, then the first person on the waitlist gets bumped up to the registered list. That person will get an email indicating as such. This is automatically done in EventKeeper. This ONLY occurrs is the patron deletes their own registration. If staff deletes a registration, then the automatic bump does not happen. It must be done manually.
If more spots are added to a class, then the people of the waiting list are NOT automatically bumped up. Again, this is NOT automatic.
What if I want a Waiting List for my form, but don't want people automatically bumped up due to cancellations or adding classes?
This is an easy setting to change. If you want a waiting list that you control, then use WAIT_LIST in the STATUS field on the form. WAIT_LIST (as opposed to WAITLIST) will give you a waiting list, but will not automatically bump anyone up, send emails, or anything without an admin's doing so manually.
What does PENDING mean?
This status is useful for registrations that have one more componant, such as a payment, that needs to be addressed before that person is fully registered. Many organizations will make this the default status for events that require premission slips, payment, verifaction, etc. it basically holds the person's spot until they can complete the process. Then library staff can go in and change the status to REGISTERED once the payment (or whatever) has been completed.
How do I change a status?
- Login to EventKeeper as an admin
- got to the event that has the EKRegistration form and click on the small REPORTS and EMAIL button. Here you can edit the status by clickin EDIT next to the person's name.
Direct Link =
www.answerkeeper.com/ekreg_statuses
EKRegistration has several different statuses for registrants. When setting up a form, the default choices are REGISTERED, PENDING, and WAITLIST. When you make your form, these statuses show up in the STATUS field. List them in the order you want them to show with the first being the default. Make sure it is the default by adding an asterisk.
For example: * REGISTERED,WAITLIST
The above example means that all registrants will be marked as registered. If you want to place them as PENDING (as in pending payment) make that the first choice.
What does REGISTERED mean?
It means just that, the person has successfully registered for the event and need no further action.
What does WAITLIST mean?
Once all available slots are filled on a registration form, people are put on the Wait List.
If any of the registrants cancel, then the first person on the waitlist gets bumped up to the registered list. That person will get an email indicating as such. This is automatically done in EventKeeper. This ONLY occurrs is the patron deletes their own registration. If staff deletes a registration, then the automatic bump does not happen. It must be done manually.
If more spots are added to a class, then the people of the waiting list are NOT automatically bumped up. Again, this is NOT automatic.
What if I want a Waiting List for my form, but don't want people automatically bumped up due to cancellations or adding classes?
This is an easy setting to change. If you want a waiting list that you control, then use WAIT_LIST in the STATUS field on the form. WAIT_LIST (as opposed to WAITLIST) will give you a waiting list, but will not automatically bump anyone up, send emails, or anything without an admin's doing so manually.
What does PENDING mean?
This status is useful for registrations that have one more componant, such as a payment, that needs to be addressed before that person is fully registered. Many organizations will make this the default status for events that require premission slips, payment, verifaction, etc. it basically holds the person's spot until they can complete the process. Then library staff can go in and change the status to REGISTERED once the payment (or whatever) has been completed.
How do I change a status?
- Login to EventKeeper as an admin
- got to the event that has the EKRegistration form and click on the small REPORTS and EMAIL button. Here you can edit the status by clickin EDIT next to the person's name.
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Direct Link =
www.answerkeeper.com/ekreg_statuses